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Chantal C

1 reviews | Active since Feb 2021

20 Jul 2022, 09:57

Do not offer Online if you cant Support it!!!!!

We used the Online store, for our companies monthly kitchen supplies. We collected it at the Paarden Eiland pick up point. We were charged in full but were 3x 6pck of milk short. The kettle is also not working correctly. I have emailed multiple times, called multiple times, a man called Cams from Online customer care was so rude. Its now been a week and still no call, no reply to my emails. How is PNP online still doing business?

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Replies (1)
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Chantal C's update28 Jul 2022, 08:29
Reviewer Update
Good day. They eventually did a credit for the milk. However the kettle we purchased is faulty.
Do we take it in or do you collect it?