MM
Mirriam M

1 reviews | Active since Jun 2017

10 Dec 2024, 12:23

DO AWAY WITH PICK N PAY AND THEIR SMART SHOPPER CARDS!

Dear Pick n Pay Please advise if you have managed to activate my new smart shopper card since my last complaint here on this platform. You have been silent since you "privately" asked for my information. Since the 5th of this month, I have not heard or received a call to confirm if my information was processed since you requested it. As per POPIA explain what's the point of requesting for my info whereas you are not intending to utilize them for your business purpose, tell the community at large here on this platform if you decided to honor your assurance in resolving my complaint. I do not want to hear any of a lame apology whereas you fail to get to the core of my complaint and resolve it. You guys have 0 care for customers that have been loyal to you over a decades, it is indeed a shame!

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Replies (1)
MM
Mirriam M's update11 Dec 2024, 07:31
Reviewer Update
Old Number: ***
New Number:***
Please DO NOT tell me to whatsapp you or contact you because I have done that and on whatsapp you are sending me OTP to my old number of which I cannot recall and when I call ***I was not assisted instead I was frustrated by an agent called Ntsiki, *********** and lacks customer care!