Dissatisfied Customer

I was shopping at the Moruleng mall store at 08:24 and needed one of my items checked for a price. The cashier referred me to the self-service scanner and I proceeded there. I returned and explained that the scanner was disconnected for some reason and that I reconnected the cord that had come loose. One of the packers explained that it would be a while before I would be able to use the scanner and referred me back to the cashier.

I explained what had happened to the cashier and she told me she would then have to go to the scanner to do it for me. I asked whether she would be able to assist with a send cash withdrawal as well. She said that she and the other cashier did not have funds as they had just started working 24 minutes earlier. My other issue is that she could have been more polite and friendlier when she was assisting. Then I would not have had a problem going all the way across the mall for a cash send withdrawal. Thanks