KM
Kegomoditswe M

1 reviews | Active since Jul 2017

28 Jun 2019, 23:08

Dissatisfied

I was assisted by Botshelo Mokgonyana who is a cashier at the shop.She didn't bother greeting me.When she's done tilling my goods, she never bothered to assist in packing and she left my sleep on the machine.I packed for myself and had to ask her if I should take out the receipts from the machine.I was disappointed by her service because it says she really doesn't care about customers but her own self.

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Jul 2019, 09:58
Official
Good day Kegomoditswe Mpolokeng,

Thank you for choosing Pick n Pay.

Please accept our apologies for the inconvenience caused.

We were unable to escalate this since you did not provide us the store name. We tried calling you on
 *** but could not reach you. 

Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***. 

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 

Kind Regards, 
Pick n Pay Team 

Best regards,