dissappointed

I purchased 3 Gavin Rajah Grinch T shirts on the 27th of November from Pick N Pay clothing at the Gateway mall. 1 was for me and the other 2 were gifted to my friends. We wore our T Shirts for the 1st time on the 13 December and when we washed them according to the instructions the color smudges all over the T shirts, I did send an email to customer care ref number *** and to date have not received feedback - Gavin Rajah is a local brand and we are told to support local but does that mean we should accept poor quality items???