Dissapointed service at Pick a Pay

As a loyal client of Pick a Pay since childhood, as my parents also used to shop at Pick a Pay, am I really disapointed in the way I was handled at Pick a Pay Wellington. I have bought numerous articles and wanted to exchange the defective products, ie a deodorant can that would not spray, a can of deodorant that were the wrong smell and a cooldrink that were buldged at the bottom. The management just informed me that they cannot do the exchange for I had no till slips.

As a customer that all of the staff and management knows, and even greet and make small talk. We shop there everyday, and I spend a minimum of R4500 each month at Pick a Pay and this is the treatment that I got.

My spendings may look like change in your balance but times this amount with 12 and see what you can loose for a lifetime. I will rather take my shopping to another establishment in the future.