MM
Mildred M

1 reviews | Active since Jul 2017

25 Jul 2017, 10:14

Dissapointed: Humiliation Story not followed, Bad Customer Service

<p>I was phoned by Pick n Pay Tygervalley but nothing was done about what I complained about. I phoned the manger who called me after this incident, surprisingly he just said, 'what can I do for you now Mrs May'....</p> <p>I am battling with trauma and stress after this incident. This has caused grief to me, my family, colleagues and to my business partners.</p> <p>This has costed and affected me so much, my life, my career, my future.</p> <p>Pick n Pay Tygervalley, I do not know what else to do. Should I go on to BBC and tell the Retail story experience in South Africa's Pick n Pay?? Tell me, must we ask Mr Ackerman who worked hard for this retail to resolve this issue?</p> <p> </p> <p>Ask me how much I have spend on this battle...,,</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Jul 2017, 13:56
Official

Good day Mildred,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received, we are busy following up on your complaint.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas