1 reviews | Active since Sept 2016

28 Jan 2018, 10:33

Dissapointed

So I went to Picknpay yesterday afternoon around 19.00 to buy something to eat, I bought pap and meat which was already packed as meal of the day as well as the grilled full chicken. To my disappointment when I got home the meat was off, I tried the grilled chicken which was also off, pick n pay had already closed at 20.00 I couldn't take it back. I'm so disappointed because this isn't the first time this happens. I'm just gatfol now because I can't keep spending for spoiled food.

0
Replies (2)
Pick n Pay
Pick n Pay's reply30 Jan 2018, 15:33
Official


Good day Luyanda Tsoanyana Shude,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Please accept our apologies for the poor product quality, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua

Best regards,

Pick n Pay
Pick n Pay's reply30 Jan 2018, 15:36
Official

Please note we tried calling you on *** but we could not reach you. Please call our customer care line on *** to provide us the store name so we can escalate further.

Best regards,