1 reviews | Active since Jun 2014
Dissapointed
What is it with these retail stores. Must we always watch them like a hawk so they can behave or rectify their silly mistakes. Sometimes you understand that there will be teething problems but not from an organization with so much experience. Whats even more disappointing is that when I read the complaints from Hello Peter about this organization its for the same thing I'm going to complain about. Assistants refusing to Listen or assist. I went to the store and was assisted by Tebogo Ramahlalerwa i took a pamphlet for the weekly specials. All the items checked out price-wise except 1. When I disputed that the Polony was overcharged she just advised it was not, even though I showed her the pamphlet she just said some items on special on the pamphlet were not necessarily on special on the shop as stores were different which was very ***** to add onto my irritation i was charged for two plastics but given 1. To top it all off i paid by card which would have to inconvenience me more for ques to the manager to rectify something so small. I'm very irritated and disappointed. To me it's R4.45 overcharge to someone it will be R1000 overcharge. PnP sucks.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
