lM
lebogang M

1 reviews | Active since Jun 2016

21 Jun 2016, 09:59

DISSAPOINTED

<p>was a victim of theft at pick n pay hatfield while in the shop.</p> <p>After discovering that my phone was ****** i immediatley informed the security guard and nothing was done.</p> <p>Honestly he gave me a look like i was crazy.</p> <p>Fine we go the camers they cameras only shows when u pay.</p> <p>So ur not concened about us while in the shop only when we pay u care.</p> <p>and the staff have the nerve to say ur not the only one its happens everytime it is busy.</p> <p>So u know the is a problem, WHAT ARE U DOING ABOUT IT?</p> <p>Should nt your security be on the floor with your paying customers when the shop is that busy?</p> <p>Very dissappointed.</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Jun 2016, 10:48
Official

Dear Lebogang,

Please accept our sincere apologies for this horrid experience.

I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.

Kindest regards

Wendy-Lee

National Customer Care

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