Dissapoint customer care from Pick and Pay Hypermarket - Emalahleni

Bought a new Skyworth television set on the 23rd of December 2020.

Due to various delays during the festive season with work; Covid and CPF activities only got round to taking out of the box on the 16th of January and it was a complete out of box failure. No sound , no matter what kind of settings used. Took it back to Pick and Pay Hypermarket in Emalahleni on the 18th of January where they point blank refused to see it as an out of box failure as it was purchased more than seven days ago even though this fact or terms of condition was nowhere mentioned in any of the paperwork I received from them.

Quick to take my money. But just as quick as to turn a cold shoulder when it suits them.