1 reviews | Active since Oct 2017
Disrespectful Supervisor "Nazeer"
Good day. Can the "Store Manager" of Pick n Pay N1 City, advise me on how their customers should be treated? I was on the Bakery queue waited 10 minutes to buy. There was only 1 consultant, who was packing 120 rolls for a customer. 8 people were waiting on the queue. The spervisor for the Bakery "Nazeer" when I asked where is the staff that can help with the queue? His response "The people must go on Tea, you must wait"... Is this how Pick n Pay treats their customers? I would like "Nazeer" to be addressed is this is not the way people should be treated.. He is disrespectful for be a supervisor!!! I need a response..
Good day Fezi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the N1 City store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Fezi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the N1 City store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas