VT
Vangile T
1 reviews | Active since Mar 2018
25 Sept 2019, 06:10
Disrespectful cashier
I went to pick n pay yesterday at trade Route mall to do my groceries. I was assisted by Mandi/Mondi as per her name tag she had on her but the slip is written Theresa Khumalo. It was around about closing time and the way she spoke to me, it was as if she's shouting her toddler. I understand she was rushing to knock off but at least respect customer's because after she's still on duty. The packer which I didn't get her name was very friendly.
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Replies (2)
Pick n Pay's replyOfficial
26 Sept 2019, 09:07Good day Vangile Tshukudu,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply26 Sept 2019, 09:07
Official
Good day Vangile Tshukudu,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
VT
Vangile T's updateReviewer Update
26 Sept 2019, 18:38Good day
Thank you for your response. Hope her behavior changes as she can't work with customers if she's impatient.
And I realized yesterday when looking at my slip that I have been charged twice for maize meal and I only bought one bag of maize meal on that day.
How do I claim back my R38?
Thank you for your response. Hope her behavior changes as she can't work with customers if she's impatient.
And I realized yesterday when looking at my slip that I have been charged twice for maize meal and I only bought one bag of maize meal on that day.
How do I claim back my R38?
VT
Vangile T's update26 Sept 2019, 18:38
Reviewer Update
Good day
Thank you for your response. Hope her behavior changes as she can't work with customers if she's impatient.
And I realized yesterday when looking at my slip that I have been charged twice for maize meal and I only bought one bag of maize meal on that day.
How do I claim back my R38?
Thank you for your response. Hope her behavior changes as she can't work with customers if she's impatient.
And I realized yesterday when looking at my slip that I have been charged twice for maize meal and I only bought one bag of maize meal on that day.
How do I claim back my R38?