Disinterest to customer complaint

On the 23rd of March 2015 I logged a complaint that products purchased from Pick n Pay Gallo Manor had caused my entire family to get diarrhea. This started as a minor complaint and was more a case of advising you that one of your products had a problem. <br> Pick n Pay's utter, complete and total disinterest in responding to this issue has turned me from a 15 year loyal customer to a vehement anti-Pick n Pay activist. To this day I am still waiting for someone at Pick n Pay to take a serious interest in responding to me. <br> As constructive criticism, when a customer takes the time to write to you about an issue they have with your company, grant them the courtesy of taking them seriously and respond accordingly.