KR
Kim R
1 reviews | Active since Jul 2018
16 Mar 2023, 19:14
Disingenuous
PnP asap is a joke I placed an order.. And the delivery time keeps getting changed.. Now registering delivery at 9:30 pm 😳😵 Like the shop is even open at that time!!??? If they can't deliver just say so..don't leave me hanging waiting for ingredients that will never arrive!!!!
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Pick n Pay's replyOfficial
19 Mar 2023, 13:01Hi Kim,
Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply19 Mar 2023, 13:01
Official
Hi Kim,
Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Customer Care team. We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards,
The Pick n Pay Team
Best regards,