Dishonesty and bad goods

Pick and pay, balad Mall, Kempton Park Today, I asked for a slice of napoleon slice at confectionery at shop. The lady working there move slice and pulled her face then i asked what's wrong. The cake was totally off. She told me was made about 4 or 5 days go. Then, they mix fresh cooked chickens with old. U buy 2 that I did and one fresh and the other one hard and dry. Thus previous days that they sneak in amongst fresh. Then, their pork chop packs look great until u open it at home. Underneath the chops packed u expect more chops but find poorly bad off cuts that u can through away for not edible. This blatant dishonesty. Note that I want no freebies or any rewards whatsoever. This PICK n PAY is convenient for close by, thus I want these issues resolved. I hope PP hq take note of this in a time that people can hardly afford food.