RS
Riaan S
1 reviews | Active since Nov 2017
14 Dec 2020, 03:02
Dishonest business practice
I bought a product on special which was only available online. The day before the collection was due my credit card was debited with the full amount (not the special price as advertised). I called online enquiries and was told that it is normal practice to debit a customer with the original price and then pass a credit after 72 hours of collection. It is now 10 days later and NO credit has been processed. Never again! Why would I bother to purchase a product online if I have to pay the same price as in-store? This is blatant dishonest business practice. What a disgrace!
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Riaan S's updateReviewer Update
14 Dec 2020, 22:28The bottom line is that I am in possession of the advert regarding the special price (only available for online purchases). What is the use of a special if the customer has to pay the full price!? That is also considered false advertising. I will forward my complaint to the Consumer Council.
RS
Riaan S's update14 Dec 2020, 22:28
Reviewer Update
The bottom line is that I am in possession of the advert regarding the special price (only available for online purchases). What is the use of a special if the customer has to pay the full price!? That is also considered false advertising. I will forward my complaint to the Consumer Council.