SS
SHAFIEK S

1 reviews | Active since Jun 2013

21 Nov 2016, 13:17

Disgusting toilets

<p>On Sunday we popped off to PNP Ottery to do our weekly shopping, at about 2pm, my 3 year old son suddenly had to use the toilet as it was very urgent, when we got to the toilet i was disgusted at the hygiene of Pnp, the toilets was very dirty with fecies and not just 1 but all 4 cubicles, in the 2nd cubicle there was a alcohol bottle, the floor was very dirty, and then too top it all off non of the soap dispensers were working, so we couldnt wash our hands properly, immediatly after that i had to take my son home to shower, what really disgusts me is that Pnp staff actually use that toilet, i saty in the ottery area so we frequent that PNP but they really need to do something about the hygiene of the toilets as its a family shopping mall</p>

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Replies (2)
Pick n Pay
Pick n Pay's reply22 Nov 2016, 16:23
Official

Good day Shafiek,

Thank you for taking the time to address your concerns with us.

Please accept our sincere apologies for the inconveniences caused to you.

We appreciate you as a loyal Pick n Pay customer and appreciate your feedback.

We are busy addressing this with our management team.

Kind regards,

Vanitha Venketas

SS
SHAFIEK S's update16 Dec 2016, 15:04
Reviewer Update

3 weeks later and still no response