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Philisiwe M
1 reviews | Active since Aug 2021
17 Mar 2022, 20:58
Disgusting sosages
I bought sosages from Midway pick n pay 1st it tasted really bad seems like it was off and now me and my family are busy running to the toilet as if we eat food poison I am so disappointed I couldn't believe they sailing off food
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Replies (2)Pick n Pay's replyOfficial
18 Mar 2022, 08:36Hello Philisiwe, Thank you for your reaching out to Pick n Pay Customer Care team.
Please accept our apologies for the condition in which the sausages were sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Please accept our apologies for the condition in which the sausages were sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Best regards,
Pick n Pay's reply18 Mar 2022, 08:36
Official
Hello Philisiwe, Thank you for your reaching out to Pick n Pay Customer Care team.
Please accept our apologies for the condition in which the sausages were sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Please accept our apologies for the condition in which the sausages were sold to you and for the inconvenience caused to you. This is not the type of product quality we provide our customers with. We aim to give our customers the best quality products and produced goods. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Kind Regards, The Pick n Pay Customer Care team.
Best regards,
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Philisiwe M's updateReviewer Update
21 Mar 2022, 13:43I accept tht you give them my details
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Philisiwe M's update21 Mar 2022, 13:43
Reviewer Update
I accept tht you give them my details
