AR
Alison R
1 reviews | Active since Jul 2013
19 Jan 2021, 12:35
Disgusting service
Absolutely disgusting service from Pick n Pay Edenglen as well as Customer Services. I sent a complaint in 16 days ago, got a reference number and I still await a response. Whats the use of having a Customer Service department if you don't get assisted. Pick n Pay you should be ashamed of yourselves. Your advertising sucks and your staff are just as bad
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Alison R's updateReviewer Update
19 Jan 2021, 14:35So seeing as I have been waiting since 31 December for a response, am I going to get a response to this now. I do not see why I should phone you when you are the guys that are lacking in the service.
Thursday 31 December 2020 - " Good day,Thank you for getting in touch with PnP Customer Services. This mail is in response to your inquiry made via your Mail.Please be patient while one of our customer care consultants gets to your ticket, we will be in touch shortly.Thanks for your patience.PnP Customer Services Team "
I don't think you value any customers with service like this!!
Thursday 31 December 2020 - " Good day,Thank you for getting in touch with PnP Customer Services. This mail is in response to your inquiry made via your Mail.Please be patient while one of our customer care consultants gets to your ticket, we will be in touch shortly.Thanks for your patience.PnP Customer Services Team "
I don't think you value any customers with service like this!!
AR
Alison R's update19 Jan 2021, 14:35
Reviewer Update
So seeing as I have been waiting since 31 December for a response, am I going to get a response to this now. I do not see why I should phone you when you are the guys that are lacking in the service.
Thursday 31 December 2020 - " Good day,Thank you for getting in touch with PnP Customer Services. This mail is in response to your inquiry made via your Mail.Please be patient while one of our customer care consultants gets to your ticket, we will be in touch shortly.Thanks for your patience.PnP Customer Services Team "
I don't think you value any customers with service like this!!
Thursday 31 December 2020 - " Good day,Thank you for getting in touch with PnP Customer Services. This mail is in response to your inquiry made via your Mail.Please be patient while one of our customer care consultants gets to your ticket, we will be in touch shortly.Thanks for your patience.PnP Customer Services Team "
I don't think you value any customers with service like this!!