lM
lesego M

1 reviews | Active since Mar 2009

12 Oct 2015, 15:57

DISGUSTING SERVICE BY STORE MANAGER

Yesterday(11/10/2015)I went 2 Pick n Pay Maponya 2 do some shopping,whilst walking through the Isles i saw an outfit & took it. Then i got to the till & requested for 2 plastics for my grocery, 2 my surprice, the till packer just threw my baby's clothes in the same plastic as my grocery,i politely asked her isnt she suppose 2 pack the clothes separetely,then she said unfortunately they dont have the clothing plastics. I asked her that if i wasnt buying any grocery what were they going 2 do?were they going 2 give me my clothes on the hand?she then said i can take it up with the manager. She didnt even bother 2 call her manager, i had 2 call him myself, i then related my story to Kobus, he then \proudly said

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Oct 2015, 17:04
Official
Hello monga,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***