Disgusting Service and feedback

I purchased from the online PnP store on the 2nd October with the hopes are receiving a good bargain but that was not going to be the case. The item was in stock and the site gave me an option for a delivery time which being at the office I chose between 3-4pm on the 2nd October. Up to now, I am still waiting for my delivery and have only received one email from PnP explaining that the delivery will still occur on the 2nd but at a later time. Surprise no delivery!

I then proceeded to contact the Customer Care line on the 4th October where they assured me that the items would be delivered the same day... no delivery. I then contacted them again on the 9th October where they proceeded to tell me once again that the delivery will be on that day... no delivery

After numerous phone calls (5 in total), I have finally reached boiling point and have cancelled the order. From this experience I will never purchase anything from PnP whether online or in store again.

The least they could have done is keep me in the loop with feedback as to when and why my delivery was being delayed, instead they kept promising that the delivery will occur on the day I phoned them to complain.