Disgusting Service and Failed on Delivery!!!!!

<p>I purchased a Russell Hobbs iron +- 2 weeks ago from the Southdale Pick and Pay.</p> <p> </p> <p>I went back on the 25th February for an exchange. I was served by someone so unprofessional (Complaining about he colleague). This took and eternity to exchange.</p> <p> </p> <p>I used the iron for the first time Sunday morning - the iron brand new - and the same issue - leaking!!!</p> <p> </p> <p><br />I logged a complaint on the Pick and Pay website. </p> <p>I then received a call stating that the iron will be replaced and delivered to my address on Tuesday at 4pm.</p> <p>I then received a call at about 4:30pm stating that they are unable to deliver - so unprofessional.</p> <p>Then I was promised that the delivery will take place on Wednesday at 4pm. Nothing was delivered and no call received. </p> <p> </p> <p>The staff is completely unprofessional and do not know how to address clients at all!!!!</p> <p> </p> <p>This is such disgusting service form unprofessional people!!!!</p>