1 reviews | Active since Aug 2014
Disgusting service and attitude adjustment
<p>The lady at the cigarette counter refused to give my mum a soda water from your fridges. With am attitude this lady from steeldale pnp althea is rude to old people and has no respect what so ever. Her client liason sucks </p> <p> </p> <p> </p> <p>Not mention do you want our business or not. This is not the first time. Your manager is useless and the security lady on duty today has an attitude </p> <p> </p> <p>Not to mention there was only one till open. To my dismay you are short staffed that's no excuse for the treatment I recieved. I'm highly upset with the attitude I recieved</p> <p> </p> <p>I'm the client how can you refuse me to buy one of your items that I want to pay for</p> <p> </p> <p>Please send your staff on a training course on how to do client liason or maybe a freaking manual with images could explain better</p> <p> </p> <p>I would like an apology inperson</p> <p> </p> <p>How do you do this no RESPECT NO CARE! These employees are the focus of your business wearing your BRAND! </p>
Good day Claire,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behaviour at our stores. Kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Claire,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behaviour at our stores. Kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
