Disgusting service

Don’t deserve any stars that is how disgusting their service is. Placed an order and paid for all the items on the ASAP app Tuesday 01 April 2025. Ordered 2.4kg chicken braai pack as it was the only item that was in stock. When I received the order there was no chicken. Phoned the store and spoke to Thando and asked her why didn’t I received the chicken. She then told me that it was out of stock and I should have chosen an alternative. Told her that there was no alternative to choose. Thando then ended the conversation by disconnecting the call. Called the store and spoke to a supervisor by the name of Samke told her what was going on and she was going to call me back. Needless to say I had to call her back. Samke then said they can deliver the chicken to me how will I pay for it by card or cash, told her I have already paid for the chicken. WHY MUST I PAY AGAIN. Samke then did exactly what Thando did and disconnected the call. I’m still waiting for the chicken to be delivered. It is not the first time that I have received such bad service from Pick n Pay in Estcourt. They deliver vegetables that is not fit for human consumption, when you call and ask why the vegetables is rotten they can’t answer. Who can afford to waste money on rotten food with our current economy.