jJ
justin J
1 reviews | Active since Jul 2019
31 Jan 2020, 11:07
disgusting service
I have been to pick n pay Westville yesterday afternoon asked the cashier for airtime cellc R15 he gives me mtn when I went back and told him he made a scene in front of all the customers the store manager assisted me and gave me the correct airtime is this how pick n pay staff behaves?
Kindly contact the store manager and advise me and what will be the outcome of this as I am taking this matter further.
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Pick n Pay's replyOfficial
06 Feb 2020, 14:27Hi Justin,
Thanks for taking the time to write to us regarding your experience at the Westville store.
Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thanks for taking the time to write to us regarding your experience at the Westville store.
Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply06 Feb 2020, 14:27
Official
Hi Justin,
Thanks for taking the time to write to us regarding your experience at the Westville store.
Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thanks for taking the time to write to us regarding your experience at the Westville store.
Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team