Disgusting Service

On 17 December I reported:<br> I complained last week Monday about my Vermark pan which nobody knew anything about. P&P contacted me and promised that I would have my pan back by end of last week.<br> <br> I AM STILL WAITING<br> <br> DO YOU CALL THIS SERVICE?????<br> <br> Today 13 December I STILL HAVE NO PAN, this after faithfully being promised that I would have my pan??<br> <br> Pick and Pay clearly has no idea what service is!!!<br> <br> What type of managers are employed by P&P?????<br> <br>