MH
Mel H
1 reviews | Active since May 2018
05 Mar 2019, 10:05
DISGUSTING SERVICE
Absolutely disgusting customer service. We at a deadline, waiting nearly 3 weeks for bulk order which they just made up they own order and not what we requested. We are 3 days away from an event and the Management - just goes on conference with no feedback no response no update and just left us in the dark.
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Replies (2)MH
Mel H's updateReviewer Update
05 Mar 2019, 14:35Thank you Larry from Woodmead PicknPay for sorting this out within a few hours! excellent
MH
Mel H's update05 Mar 2019, 14:35
Reviewer Update
Thank you Larry from Woodmead PicknPay for sorting this out within a few hours! excellent
Pick n Pay's replyOfficial
14 Mar 2019, 14:45 Good day Mel,
Thank you for taking the time to address your concerns with us.
We are happy you were assisted and your query has been resolved.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
We are happy you were assisted and your query has been resolved.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply14 Mar 2019, 14:45
Official
Good day Mel,
Thank you for taking the time to address your concerns with us.
We are happy you were assisted and your query has been resolved.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
We are happy you were assisted and your query has been resolved.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,