MV
Monalisa V

1 reviews | Active since Oct 2016

20 Nov 2018, 11:55

Disgusting service

We bought eggs yesterday at pick n pay in benmore Gardner's shopping center in sandton now this morning when I was about to make an egg after I broke it I discovered that the eggs were rotten they had that white thing and I have been trying to call the store but I am not getting any response and tried to call the customer care also didn't receive any help that lady just said I must go to the store and get another batch of eggs now my question is if I am taking another batch how am I going to know if that batch is fine how can I trust that it doesn't have a problem and I am so angry about the way their customer care isn't of any assistance

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Jan 2019, 10:49
Official
Good day  Monalisa, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and the poor product experience.
Apologies that we were unable to respond to your post earlier, this was due to a technical issue.

Should you have any product related complaints or general complaints please feel free to email our customer care team for assistance on ***.  We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team 

Best regards,