Disgusting Service

Went into the store @ abt 5pm to exchange an item That purchased from a Pick n Pay store as a gift for my son.I stood at the customer service desk and watch how a customer standing next to me being ill treated and disresprescted ?s a customer.....So any ways the same manager Logan asked me If there is anything that i required,i told him that this slippers was bought as a gift for my son and it does not fit so it needs to be exchanged. He doesnt even check with anybody in your clothing department if they did have stock! !!! He tells me oh well certain stores Recieved stock and that he cannot return it at this store.So i got upset n told him that this is a pick n pay item n can be returned at any store ..he didnt make an effort to even get a barcode to assist me .So now i am irate about the way he starts shouting ans screaming at me telling me that he will not return it there,where ever it was bought from it needs to returned there, I told him please donot scream at me n where is your customer service,i told him that i am going to report him to head office and to Anil Gopichand...he said you can do what you want go to Anil Gopichand the Gm he doesnt care.I want a manager to call me