fI
fiona I
1 reviews | Active since Jul 2015
07 Sept 2019, 11:33
disgusting products .... mismatch items !
over 1week no responses or calls from pick and pay mall at reds, regading the tornado icecream that was thrown away I am waiting for someone to contact me so I can send them the disgusting pics of how it looked and also I want the correct fitting for the butterfly mop I purchased that the spare does not even fit for the mop how the hell does a store sell a spare that does not fit??? I want a call and this to be sorted out and I will get someone to inspect the icecream should that **** not be sorted. my number is ***!
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Pick n Pay's replyOfficial
09 Sept 2019, 10:13Good day Fiona Thank you for taking the time to address your concerns with us. Please accept our apologies for the delayed response. We are following up on your complaint with management & regional team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply09 Sept 2019, 10:13
Official
Good day Fiona Thank you for taking the time to address your concerns with us. Please accept our apologies for the delayed response. We are following up on your complaint with management & regional team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,