1 reviews | Active since Oct 2012

10 Aug 2018, 13:02

Disgusting practice by Pick n Pay Clothing Cradlestone Mall

I went to buy underwear at Pic n Pay Clothing at Cradlestone Mall. It was strange to see that items of the same size and sam sort, were priced differently. I decided to buy 3 boxes with 3 pairs of underwear each for R130-00 per box. At the till the items rang up for more than the advertised R130-00. I paid for the items and asked to see the manager. She apologised for the inconvenience caused and told me that it is old stock they still have on the shelves before the VAT increase. Well, should those prices not be adjusted in order for the public not to be misled? Can you imagine how much money is ****** daily from consumers by this ******* act? This type of business practice should surely be reported and addressed. I think the company should be ashamed of themselves for allowing this to happen - enriching themselves at the expense of others. I think your conduct is utterly disgusting, ******* and pure theft!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Aug 2018, 17:51
Official

Good day Hennie,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received at the Clothing Cradlestone store.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas