Disgusting people s****s!!!

Luwellen-from Supplements isle hyper

Dear Management at Pick n Pay Hyper (Ottery)

PLEASE teach your staff people s****s. Date:09/07/2019 Time:15:25

As I was looking for Supplements in the supplement isle had the worst experience, I was looking for a whey protein and decided on a specific flavour then I saw there was a protein shaker, which was damaged and on the shelf(full of scratches) ,I kindly requested a discount due to damage,then I experienced the most unsympathetic experience, his exact words and actions "No theres no discount,No No No theres no discount, me "but is there anybody i could speak to regarding this condition", luwellen"No you wont get a discount"

I thought wow what kinda people do you guys recruit, because with people s****s you should say just wait for me let me find out for you, none of that s****s what so ever just no, its like he mite as well had to say , even you dont wana pay tbe price then go.

Then he wont even direct me to a superior or even tell me he himself has the last say. Instead he makes me make a fool of myself to go to customer service where I requested a discount , customer service agent Aisha, calls luwellen at Supplements, he shows up, gives me a smurk and takes the shaker from Aisha and just leaves puting it back on the shelf, then he LIES to Aisha and say " I told him it has to go back to suppliers" I told Aysha why would i come to you if i knew youd call luwellen for the last say, makes NO SENSE.

All he couldv done was say, unfortunately damaged items has to go back to the suppliers, or let me speak to my manager, or just handle the matter in a more apologetic manner.

Its like he was thriving on knowing with that smurk.

Because he literally just took the shaker from Aisha and put it back on the shelf... What if i still wanted it, she just put it back without even asking me.

And that is your representative at Pick n Pay Hyper market Ottery.

Very disappointed customer.