1 reviews | Active since Jul 2012
Disgusting not so "FRESH" chicken
<p>I am utterly disgusted with Pick n Pay Strand Street, Cape Town and what they put on their shelves.<br /> Bought 4 packs of "fresh" chicken wings and when I got home it was off. 10 minutes later I returned to the store to complain and I was given the choice of a refund or taking more chicken. I chose to take a new packs of chicken, went back home to start prepping and low and behold another pack of a different brand of chicken was off as well. When purchasing the chicken you couldn't get the awful reek until you opened the packs<br /> Now I wouldn't have brought my complain here BUT this is the 2nd time I purchased meat from them this year where the meat is off.<br /> Cherry on the cake was whilst waiting for the cashier to ring up my returned good's a staff member came to the manager to say that expired milk has been unpacked onto the shelves!! REALLY Pick n Pay, is this how you operate but putting expired poultry and diary products on your shelves???<br /> I am completely nauseated to my core with what you are offering your loyal customers. I don't think I will ever purchase from this store again and I will make sure other are informed too. The meat at Shoprite is fresher than what you are selling your customers. There's no use in your Brand Match when your products are stale. Please check your products when packing them onto your shelves!!<br /> It's digusting!!</p>
Good day Nicolette,
Thanks for taking the time to write to us about your experience.
Please accept our sincerest apologies for the poor product experience.
We are busy addressing these incidents with our management team.
Kind regards,
Vanitha Venketas
Good day Nicolette,
Thanks for taking the time to write to us about your experience.
Please accept our sincerest apologies for the poor product experience.
We are busy addressing these incidents with our management team.
Kind regards,
Vanitha Venketas
