Disgusting front desk service

<p>This morning I went to Musgrave Pick n Pay to send an Aramex parcel.<br />The woman (Ntokoza) in charge of the front desk out right refused to lend me her pen to fill in the Aramex waybill.<br />She wasn't using the pen. It was sitting on her cash register. She was not busy.<br />I was forced to get to her to call the manager (Gladness) in order to get Gladness to give me a pen to complete my Aramex waybill.<br />This is disgusting service and Ntokoza is a terrible representation of Pick n Pay staff. <br />At the very least she should be removed from a front of house position if she is incapable of dealing with people.</p>