JH
Johannes H

1 reviews | Active since Oct 2019

11 Oct 2019, 13:24

Disgusting

Pick n Pay at Hatfield Plaza Pretoria, disgusting to shop in, the lanes are always filled with crates or tip trolleys, you actually sidestep in a maze formation to get to any shelves, the place is so untidy, veggie shelves sometimes dont have veg, floor tiles are broken all over if you dont concentrate, you could trip, it is a huge shop with loads of customers as it is in the hub of the University of Pretoria......something should be done, the cleaning staff drying up wet patches will rather stand in the only open spaces and talk to other staff instead of getting the job done......NOT PLEASANT AT ALL

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 Oct 2019, 14:58
Official
Good day  Johannes,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team