Disgusting delivery service

am extremely frustrated and disappointed with the consistently poor service I receive from Pick n Pay’s delivery platform.

Is it acceptable that my order takes close to three hours to be delivered? This is not an isolated incident—every single time I place an order, it is significantly delayed. This ongoing pattern reflects a serious lack of efficiency and respect for your customers’ time.

If your store is unable to meet reasonable delivery timelines, then you should reconsider offering this service altogether rather than repeatedly failing to deliver on your promises.

This level of service is completely unacceptable and, frankly, disgraceful. I expect a clear explanation for these delays and immediate steps to ensure this does not continue.

My order had better be delivered today without fail and I demand a full refund

Kindly treat this matter with urgency.