DISGUSTING CUSTOMER SERVICE EXPERIENCE

I was disgusted by the service I received together with my colleagues from a cashier by the name of Kenerlyn Heuvel at Pick n pay in willowbridge shopping mall tygervalley.I asked her about her negative attitude and not asking wether we have a smart shopper card or not and she said she normally asks the customer after scanning the food, there was a lady behind us who she immediately asked before scanning her groceries which is when I picked up that she actually was full of bad attitude and it is uncalled for. I work at a customer service environment too and have more than 10 years experience.Willow bridge cashiers do not get enough training or are rather do not care they are in it for the money. A supervisor was standing at the Money Market counter and did nothing about it.****** also plays a big role because the lady behind us was white hence she was asked at first hand if she has smart shopper card or not. This country will never change and what worries me is that MONEY has no colour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!