Disgusting customer service

I had an absolutely terrible experience at Pick n Pay 3 Arts ,due to the appalling customer service from manager Natasha Scholtz. It is shocking that someone in her position lacks basic knowledge of the Consumer Protection Act and price representation laws.

An item was clearly marked at a certain price, but when I got to the till, the price was different. Instead of honoring the displayed price (which is the legal and ethical thing to do), Natasha flat-out refused with a ********** attitude. Her dismissive and unprofessional manner was unacceptable, and she made it clear that she had no intention of assisting me fairly.

If this is the kind of person Pick n Pay employs in a managerial role, then the standards of this store have plummeted. It’s beyond disappointing to see such disregard for customer rights and service. I will think twice before shopping here.