PH
Paul H

1 reviews | Active since May 2011

28 Jul 2019, 14:45

Disgusting behaviour in Pick n Pay Hypermarket Boksburg

I have been shopping at Pick n Pay for more than 25 years . They will never receive another cent of my hard-earned money ever again. I was standing at the till with 2 trolley's full of my monthly shopping when a young girl squeezed passed me as I was packing my groceries onto the belt counter. Next an African woman (mother of said child) starts packing her groceries ahead of mine on the counter . I objected and asked that the manager be called . If the Manager ( also an African) suddenly turn on me and say I bul**** the lady and I should let her through first . How could I bully her if I didn't see her until she shoved her trolley beside mine and started unpacking her groceries in front of mine ? I'm definitely not trying to make this a race issue , I wouldn't allow anyone to push in front of me if I'd just spent 2 hours doing my shopping . The Assistant Manager ( Manager was out) of the Pick n Pay Hypermarket in Boksburg is downright rude and obnoxious . I left my trolley's there and walked out of the store . They will never see me again and I'll make sure none of my family ever grace their doors again. I've never been so humiliated in my life before . I've never had any such incident happen at Spar of Checkers , I do my shopping at Pick n Pay because I've always supported them but I'm sorry I'm done with them .

0
Replies (1)
Pick n Pay
Pick n Pay's reply29 Jul 2019, 13:30
Official
Good day Paul Ludie,
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the bad service experience and inconvenience caused. We are addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team