KH
Kobus H
1 reviews | Active since May 2019
22 Sept 2019, 18:38
Disgusting behaviour
At Pick n Pay in Somerset Mall my Mother an employee pushed my mother out of the isle and told her they have to go. At the till the lady that packs the bags started wiping the surface and deliberately pushed my father back with her butt as far as she was able to while looking at the at the cashier smiling. My mother had a hard time reading the card machine and asked the cashier to help her, the cashier looked away at some other employees and just smiled. Is this service? They had such a bad attitude. Disgusting Pick 'n Pay.... disgusting.
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Replies (2)Pick n Pay's replyOfficial
23 Sept 2019, 10:34Good day Kobus Heyneke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply23 Sept 2019, 10:34
Official
Good day Kobus Heyneke,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
KH
Kobus H's updateReviewer Update
25 Sept 2019, 07:31Thank you for the response. I received a call from the manager. Thank you for attending to the matter.
KH
Kobus H's update25 Sept 2019, 07:31
Reviewer Update
Thank you for the response. I received a call from the manager. Thank you for attending to the matter.
