PM
Portia M

1 reviews | Active since Oct 2018

17 Oct 2018, 18:48

Disgusting attitude of Pick n Pay staff

Pick n pay(Alexandra Pan) The customer service here is so disgusting. Never mind you have to spend your hard earned money to people who treat their customers like ****. Nelly who worked at kiosk was just disgusting beyond words and when you want to talk to the manager they give u someone who is not even an assistant manager with the same disgusting attitude. This is pathetic, piçk n pay get your staff back to training

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Replies (3)
Pick n Pay
Pick n Pay's reply19 Oct 2018, 15:54
Official

Good day Portia

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu

Pick n Pay
Pick n Pay's reply19 Oct 2018, 15:58
Official

Good day Portia

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu"

Pick n Pay
Pick n Pay's reply19 Oct 2018, 16:52
Official

Good day Portia,

Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Senabelo Naledi Ndlovu