1 reviews | Active since Dec 2015
Disgusting Attitude - False Advertising
I am still waiting for a response from PnP regarding my complaint on the 01st of December 2015 till date no one called and it is 22 days later. Please note that this impacts on all your consumers that wanted to purchase this product or has already purchased the product. PnP responded to Hello Peter thus giving the impression that PnP reponds to its clients as per the commets below. Once again pulling wool over consumers eyes.Till date no one called nor resolved the matter. If you as an orgainsation takes false advertising so lightly hoping that your consumers will not catch you out. THIS IS TRULY SHOCKING. If you cannot look after your customers that has built your business, I cannot imange how you look after your suppliers and staff. Really SAD.<br> Respond from PnP on 02/12/2015.Hello Kirben.Rajgopaul,Thank you for taking the time to contact Pick n Pay and for raising your concerns.Please accept our apologies for any inconvenience caused.Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.Yours Sincerely Marise Brown.Ref Number : ***
Thank you for your email communication, I do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise
Thank you for your email communication, I do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise
