Disgusting attitude and lack of service
With your Sunninghill store so quiet that the tellers are sitting around with nothing to do, you would think that when there is a customer wairing to et 3 Aramex bags they would firstly listen go what it is you want and secondly not be so rude as to ignore you when you tell them it was 3 and not just 1. You've just lost a customer because of atrocious service. And by the way, I wasn't the only one looking for someone to help them at an unmanned station. I'd rather drive to another branch than ever shop here again.
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Replies (1)Pick n Pay's replyOfficial
09 Jan 2020, 09:28Good day Vivienne Hanmer,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply09 Jan 2020, 09:28
Official
Good day Vivienne Hanmer,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
