cS
cynthia S

1 reviews | Active since Jan 2016

04 Aug 2022, 16:55

Disgusting attitude and false advertising

I am disgusted by Pick 'n Pay Liquor Lemon tree. Every week they send us WhatsApp adverti*****ts. And when you go there, the price are above what is being advertised as being on special. Yesterday I received their special leaflet via whatsapp stating that Savanna dry cider 500ml X 24 can are on special selling for R245. 00 a case for today only. I drove there travelling +_ 30km radius and only to be told 'the price is only for 12, we are waiting for the management to print an apology note' mind you it's 8 o'clock in the morning, I am probably the first customer in the shop. I asked to see a manager and the guy I was talking to by the name of Garry said he is the manager and I must just forget about.

I don't think that us as consumers should be fooled by retailers so that we can go to their shops and only to be told 'sorry we cannot help you, it's your loss that you drove all the way here'

I want to know if consumer Act does not cover customer when a retailer has given a price on an item and then to realize later that they made a mistake? Could they sell it to me at the advertised price?

I have proof of their ad if needed. Kindly assist me as a customer. Pick 'n pay in Lemon tree is no longer the same since change of ownership

0
Replies (0)