AQ
Akhona Q
1 reviews | Active since Nov 2018
21 Nov 2018, 14:10
Disgusting and horrible service Pick n Pay Verulam!
Pick n Pay Verulam has to be the worst store with the worst staff ever from management to its tellers. This has been a trend and it has come to a point where I feel they don't deserve me as a customer. That pick n pay operates like a ****a Shop I'm so disgusted and will never ever set my foot there. No customer service, wrong pricing on items, back chatting tellers who have a terrible attitude. Managers in that store are invisible and they fold their arms and watch when there is a problem between a customer and a teller.
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Pick n Pay's replyOfficial
10 Jan 2019, 13:35Good day Akhona,
Thank you for choosing Pick n Pay & flagging your complaints with us.
Please accept our apologies for the delay in response and any inconveniences caused to you. We were not able to respond to your post due to technical difficulties.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
Should you experience any further problems at any of our stores, please forward your experience with your contact details to *** to enable our Customer Care Team to address the incident immediately.
Should you experience any further problems at any of our stores, please forward your experience with your contact details to *** to enable our Customer Care Team to address the incident immediately.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply10 Jan 2019, 13:35
Official
Good day Akhona,
Thank you for choosing Pick n Pay & flagging your complaints with us.
Please accept our apologies for the delay in response and any inconveniences caused to you. We were not able to respond to your post due to technical difficulties.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
Should you experience any further problems at any of our stores, please forward your experience with your contact details to *** to enable our Customer Care Team to address the incident immediately.
Should you experience any further problems at any of our stores, please forward your experience with your contact details to *** to enable our Customer Care Team to address the incident immediately.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team