BA
Beena A

1 reviews | Active since Jun 2018

21 Dec 2019, 23:16

Disgusting

Pick n pay clothing in Mall Of Africa is totally dishonest, I bought 2 dresses from there, one if them being white of colour had changed colour at the shoulders & the bottom, at 1st I was told it would be changed & then a lady came iut fron the back of the store & told me that the area manager so no they will not change, I was so upset that I left the 2 dresses there & told them that they can have it for mahala, the 200.00 is not going to make me rich. I see that they don't respond to review's it dies not matter, thought I will post this anyway. Going to post this on every social medis that I can & will also send a comnent to our local radio station. I am a pensioner & if this is the way we are treated then Pick n Pay clothing will never get business from, my family & friends again.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Dec 2019, 10:41
Official
Good day Beena ,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team