1 reviews | Active since Dec 2017
Good day
My complaint is directed to your store in Stand street Cape Town , I am disgusted at the quality of food at this particular store I work in town so it is en route to my office , I opted to go to the bakery where there was no fresh rolls i indicated to the counterhand as to specify how much are the rolls with sesame seeds are on ,she ignored me carried on talking in a language i did not understand , i told her not to worry and move on to the cooldrinks fridge where there was no stock, only coke light in 2 litres and pepsi where i was looking for a small bottle of cooldrink(handy) for my lunch , then I proceeded down the aisles where there was no stock of ina paarmans sachet salad dressing , pork items which is situated in the corner of the shop where the light of the fridge does not work an then I picked up two packs of pork packs to check the price, where I saw the expiry date was the date i was in the store which was a bit of concern for me considering the sensitivity of pork items , then on my way to the tills i decided to get some crisps only big packets of chips LAYS filled the shelves and at the actual check outs only DORITOS cheese flavor which was also not my preference lines the shelves by the tills . So definitely no customer service, a lack of stock LIMITED STOCK) , nothing is actually fresh at delis or ready made foods let alone fresh rolls or bakery products , price tags are missing on shelves please get this store in order somebody is not doing there job and maintaining the pick n pay brand of quality and standards It is situated in the heart of Cape Town it is disgusting to say the least and just to add CLEANLINESS IS NEXT TO GODLINESS.
Good day Carmen,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate shopping experience.
We are addressing these issues with our Management team and will be in touch.
Kind Regards
Anwar Mooideen
Best regards,
Good day Carmen,
Thank you for taking the time to write to us.
Kindly accept our apologies for the unfortunate shopping experience.
We are addressing these issues with our Management team and will be in touch.
Kind Regards
Anwar Mooideen
Best regards,
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