KB
Kimmy B
1 reviews | Active since Dec 2018
14 Oct 2019, 16:28
Disgusting!!!!!!!
Hi,
I went to the Pick and pay at the panorama at around 7:30pm i bought a packet of simba and ate it and fell sick when i checked the expire date its expired the 15/03/2009 which is highly disgusting how can Pick and Pay sell products that are off its crazy that its been expired for 10 years and its being sold this is highly unacceptable from pick and pay and simba!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
14 Oct 2019, 16:41Good day Kimmy ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply14 Oct 2019, 16:41
Official
Good day Kimmy ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
KB
Kimmy B's updateReviewer Update
14 Oct 2019, 16:51I do expect a response to this or a call in regards to this because i do have the packet of the simba chips and the expire date on it its highly disturbing as the date sais expired 10 years ago!
KB
Kimmy B's update14 Oct 2019, 16:51
Reviewer Update
I do expect a response to this or a call in regards to this because i do have the packet of the simba chips and the expire date on it its highly disturbing as the date sais expired 10 years ago!
KB
Kimmy B's updateReviewer Update
17 Oct 2019, 16:15This is highly pathetic I sent all the proof taht the chips where 10 years expired and all i get is that it was a typo and someone will get back to me no one has got back to me it is disgusting to expect such service wow from such a brand its very disappointing .... its highly impossible to make a typo on products you selling expired goods then try ignore us when we provide the proof!!!!!!!!!!!!!!!!
KB
Kimmy B's update17 Oct 2019, 16:15
Reviewer Update
This is highly pathetic I sent all the proof taht the chips where 10 years expired and all i get is that it was a typo and someone will get back to me no one has got back to me it is disgusting to expect such service wow from such a brand its very disappointing .... its highly impossible to make a typo on products you selling expired goods then try ignore us when we provide the proof!!!!!!!!!!!!!!!!