mA
mark A
1 reviews | Active since Oct 2015
16 Mar 2017, 15:48
DISGUSTING
<p>I URGE THE PUBLIC TO STAY AWAY FROM P&P WORLD WEAR.this establishment used to cater hot meals for 6000 people at FNB next door and the food was good ,now that head office has taken over i want to be sick when i go in there as the lunch food consists of animal intestines,chicken feet etc.From 11;30-14;30 you couldnt move inside p&p now its deserted.I now and have been shopping at checkers for two years but as my car is being fixed i was forced to walk across the road to this hell hole.Went to the butcher section yesterday and the steaks that werent grey were green i eventually found a pack that looked edible,IT WAS RANCID AND DECAYING.I sent an email to the health department which was a waste of time as im sure money will just change hands.Went back today just to by panados and bi carb-shelves were empty of both.In future if i have no choice i will rather pay an UBER to take me elsewhere. </p>
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Replies (2)
Pick n Pay's replyOfficial
16 Mar 2017, 15:59Good day Mark,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality and bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Pick n Pay's reply16 Mar 2017, 15:59
Official
Good day Mark,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality and bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
mA
mark A's updateReviewer Update
16 Mar 2017, 17:39A standard spam response sent to everyone who complains,PATHETIC.I had a ridiculous call from the branch in question,some inarticulate employee asking if i was the one complaining about the chicken feet and "tough steak".How has P&P not gone bankrupt yet???
mA
mark A's update16 Mar 2017, 17:39
Reviewer Update
A standard spam response sent to everyone who complains,PATHETIC.I had a ridiculous call from the branch in question,some inarticulate employee asking if i was the one complaining about the chicken feet and "tough steak".How has P&P not gone bankrupt yet???